Phone---For personal help with your order; Call Toll Free,
1-866-820-7299 ~~ 9a.m.-9p.m. Mon.-Sat.
Mail----To order by mail; send item number, cost of the item, shipping cost,
your full name and address, email address, along with your credit card
number (we accept Visa,Mastercard,American Express,Discover ), or check or money order. Include any special instructions and mail to:
Pine Hill Woodcrafts & Mailboxes 4 U
5375 Kilburn Av
Rockford, IL 61101
Shipping---Each mailbox is made special for you, so please allow 6-8 weeks for
delivery and 8-12 weeks for custom orders. An email notice is sent when
your order is shipped out. We ship FedEx and UPS.
All Occasion Gift Cards-Gift cards are available for those last minute gifts. Our gift cards include
a colored picture of the item ordered, unless you want them to pick out
their own. Gift Cards Can Be Personalized-Just For You
To Order Gift Cards
Custom Mailbox Orders
· We need an idea or preferably a picture of the proposed mailbox.
At no cost to you, we will take a look at your ideas and photos to see if it's even possible to make a mailbox from your description.
The cost of your custom mailbox will depend upon the complexity of the
We will E-Mail the estimated price for designing and constructing the
mailbox for your approval.
Once approved,we can begin as soon as we receive your $25.00 nonrefundable
We will E-Mail a sketch of the design for your approval. We will not begin
construction until the design is approved.
Custom orders require 8 to 12 weeks from final approval until completion.
Custom made orders or personalized items are not returnable. It is the customer's responsibility to confirm dimensions, style, size, color, personalization, etc when an order is placed.
All of our items are individually created when they are ordered, and each is a piece of custom commissioned artwork, therefore they must be paid for in advance. We do not have the space to keep anything in stock and all sales are final.
If an item is damaged in transit, please notify us immediately upon receipt so that we can make arrangements for return. The item must be returned with the same packaging as originally shipped for damage claim requirements.